Contact Us

We’re here to help

If you have a question about sizing, orders, products, or anything else, our team is always happy to assist.

At Lumea Active, we believe in thoughtful service and making your experience as easy and enjoyable as possible.

Simply send us a message using the form below, and we’ll respond as soon as we can.

Customer Support

For all enquiries, please contact us at:

Email: hello@lumeaactive.com

We aim to respond to messages within 1–2 business days.

Common Enquiries

Order Support

If you have a question about an order, please include your order number in your message so we can assist you more quickly.

Product Questions

If you'd like help choosing the right product or size, we’re happy to help guide you.

Returns & Exchanges

For information about returns or exchanges, please visit our Returns Policy page.

Thank You

We appreciate your interest in Lumea Active and look forward to helping you enjoy beautiful days outdoors.

Lumea Active
Sun-safe elegance for active days.

We want every Lumea Active experience to feel effortless. If you need assistance with an order, product details, or anything else, we’re always happy to help.